Promethean Troubleshooting
Quick tricks to get your Promethean board, projector and pens working
"My Promethean Pen is not working..." "My Promethean Board SOUND is not working..." --- 2 minute fix * First, borrow a wo...
Thu, 5 Mar, 2020 at 8:47 AM
Does your projector have any lights showing on it? GREEN, RED, ORANGE?
*This is not the flame/light on the board, but on the projector itself.
...
Tue, 20 Jan, 2015 at 11:19 AM
Having trouble with VOLUME? Check these controls on your PC and Promethean ActivPanel to adjust volume:
First, on the front of the...
Wed, 7 Oct, 2015 at 9:49 AM
Having trouble with VOLUME? Check these controls on your PC and Promethean Board to adjust volume:
First, on the left side of the Prometh...
Wed, 7 Oct, 2015 at 9:44 AM
Follow the steps below when cleaning your ActivPanel Touch:
Wipe the surface gently with a slightly damp 100% cotton or micro-fibre cloth
Use a ...
Wed, 19 Nov, 2014 at 9:44 AM
Promethean Planet
Sign-in or register for a free account to access to all of the following ActivInspire classroom tools/resources:
...
Fri, 12 Jun, 2015 at 9:20 AM
Which projector type here matches your Promethean? Type A is orange Type B is silver Type C is silver If you projector is not one of these 3 ab...
Wed, 15 Sep, 2021 at 8:46 AM
For Type A & B Projectors (PRM 10 and PRM 20), there are 2 filters to clean. DO NOT use canned/compressed air to clean the projector body. Dust does...
Thu, 1 Sep, 2016 at 2:27 PM
If you touch your pen to the board and the cursor doesn't go to the exact spot you're touching, then your board needs to be calibrated. Follow the q...
Wed, 8 Feb, 2017 at 6:00 PM